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Privacy Policy

Effective Date: 07.23.25

At The Pet Food Market, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (www.thepetfoodmkt.com) or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.

1. Information We Collect

We may collect the following types of information when you interact with us online or in-store:

Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (collected securely for transactions)

Non-Personal Information

• IP address
• Browser type and version
• Pages visited and time spent on our site
• Device information (type, operating system)

How We Collect This Information

• When you place an order or create an account
• When you sign up for newsletters or promotions
• When you contact us via forms, email, or phone
• Automatically through cookies and analytics tools

2. How We Use Your Information

We use the information we collect for purposes such as:
• Processing and fulfilling your orders
• Communicating with you about your order status, products, and promotions
• Providing customer service and responding to inquiries
• Improving our website, products, and services
• Ensuring security and preventing fraudulent activity
• Complying with applicable legal obligations

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. We may share your information in the following situations:
• Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., payment processors, shipping companies, marketing platforms).
• Legal Requirements: When required to comply with legal obligations, enforce our policies, or protect our rights and safety.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic.
You can manage or disable cookies in your browser settings, but some features of our website may not function properly without them.

5. Your Privacy Rights

You have certain rights regarding your personal information, including the right to:
• Request access to the data we hold about you
• Correct or update your information
• Request deletion of your data (subject to legal retention obligations)
• Opt-out of marketing emails by clicking “unsubscribe” in our emails or contacting us directly

To exercise these rights, email us at info@thepetfoodmkt.com or call us at (239) 947-2222.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Age Restrictions

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: info@thepetfoodmkt.com
Phone: (239) 947-2222
Address: The Pet Food Market
9118 Bonita Beach Road SE
Bonita Springs, FL 34135

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